Privacy Policy

Jokiin (hereafter mentioned as “this hotel”) has established the following personal information protection policy, established a personal information protection system, has made sure that every employees are aware of the importance of protecting personal information and are working to promote the protection of personal information.

Managing Personal Information

Our hotel maintains customers’ personal information accurate and up to date and in order to prevent unauthorized access, loss, alteration, damage and leakage of personal information. We will take necessary measures such as maintaining the security system, improving the management system and thoroughly training employees, implementing security measures and strictly managing personal information.

Purpose of Use of Personal Information

Personal information received from customers will be used for sending business information and response to questions via e-mail or sending documents.

Prohibition of Disclosure and Provision of Personal Information to Third Parties

Our hotel properly manages personal information received from customers and will not disclose it to third parties unless one of the following applies:

  • When a customer gives consen
  • When we disclose to a contracted outsourcing company in order to perform the service the customer desired
  • When disclosure is required by law

Security Measures for Personal Information

Our hotel has taken all the possible security measures to ensure the accuracy and security of personal information.

Authentication Process

If a customer wishes to inquire, correct or delete his/her personal information, there is a need to confirm their identity first.

Review and Compliance of Laws and Regulations

Our facility will comply with Japanese laws and regulations and other standards applicable to personal information held, review the content of this policy to make sure it is appropriate and will strive to improve it.

Contact Information

For inquiries about how our hotel handles personal information, please refer to the information below.

365 Koyasan, Takano-cho, Ito-gun, Wakayama Pref., 648-0211 JAPAN

TEL. +81-736-56-2321 FAX. +81-736-56-4336

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